エムズイン東山

Designer hotel in GION, KYOTO

HOW TO STAY

Reservation
Please make a reservation on the internet.
※We don’t accept a phone call to make a reservation.
Payment
Payment will be carried out after you make a reservation. Payment method is different depending on your booking website.
Please note that the reservation will be cancelled unless the payment is done.
※We don’t accept payment at the hotel on the day.
Reservation confirmation
We will send an email to confirm your reservation.
We kindly ask you to register the guest name and home address in advance to check-in smoothly. Please register these information on the link written in the email.
Contact us if you don’t receive the email
Ready to check-in (on the day)
We will send an email when your room is ready.
Please make sure to check the email that shows how to check-in.
※We can’t keep your luggage before you check-in.
Check-in
You will check in with a tablet device on the counter.
Open “My Page“ in the email to check in smoothly.
※Please prepare your passport to photo copy if you have a foreign citizenship. check-in After check-in is done, your room number and room passcode will be notified. room-number
Check-out
We will send an email the day your departure to remind you of check-out.
Please make sure to tap a "Check-out" button when you leave. check-out ※Additional fee will be charged in case you are not check-out until 11 o'clock.
If you leave your luggage in the hotel, we don’t take any responsibility.
Your understanding would be appreciated.